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SM Bulacan Malls Build New Ways to Serve Curstomers

 Slowly, but surely SM Malls in Marilao, San Jose Del Monte, Baliwag and Pulilan are reopening doors and welcoming shoppers with so many markdowns for the whole month of July and new ways to shop in the new normal.

Mall patrons can shop with ease knowing that their safety is SM’s priority with mandatory temperature checks, regular sanitizing and alcohol spraying of all areas, and social distancing protocols. With The SM Store’s easy-to-navigate aisles, shoppers can also find products and everything they need faster and easier. Products which range from safety and protection essentials, outdoor essentials, indoor comforts, work from home items and many more are markdown until July 31 to help customers deal with the new normal.

Complementing the offerings of SM’s physical stores, SM provides a more convenient shopping experience for customers who want to do their shopping at the comforts of their own homes with #SMCallToDeliver. Call-To-Deliver allow shoppers to order essentials from select The SM Store branches, and have them delivered in their preferred location. Customers simply have to select from the catalog of products (https://thesmstore.com/call-to-deliver-catalog), and contact their preferred SM Store branch or the hotline 09178001074. A branch representative will confirm the order and ask for payment and delivery details. Call-To-Deliver also offers shoppers multiple payment options for more convenient shopping experience.

  Actress Krystal Reyes shares tips on hassle free shopping by introducing SM City San Jose del Monte’s ‘SM Shop for Me’, ‘RideEat’, and ‘PickUp & Go’. The Kapuso Star also features products on markdowns and necessities to better deal with the new normal.

Brands such as SM Appliance Center, Toy Kingdom, Watsons, Ace Hardware and the Body Shop have also started offering their products online through their own e-commerce platforms, social media pages or Viber community groups. These specialty brands also offer Call and Collect, which allows shoppers to call preferred branches for their orders then pick up their purchases in the store or curbside pick-up. Shoppers may also opt for delivery arrangements.

Bringing the SM experience online, SM also brings the fun in online shopping by featuring your favorite artists as they give useful tips and best practices on smart shopping. In SM City San Jose Del Monte, Kapuso Star Krystal Reyes last June 5 shared her favourite products and many options for a hassle free shopping. She also discussed store lists, take-out and delivery services that would surely help shoppers to stay safe while minimizing the risk of going outside.

SM City Marilao bolsters shopper’s safety and convenience with SM Buddy. This messenger chat bot makes online shopping easier as it assists shoppers in making reservations, appointments and eases ordering through a simple chat-to-shop process. SM Buddy also gives immediate insight on take-out, pick-up and delivery services, online events, games, catalogue and special deals that SM City Marilao offers.

On June 11, SM City Marilao’s SM Buddy will be hosting live unboxing party with Marcus Cabais. Young Pinoy TV star is set to unbox the latest toys from Toy Kingdom to let viewers vicariously experience it. The live stream hopes to help parents and kids to cut through the overwhelming number of toy choices for convenient, easy and safe shopping.

By enhancing its physical and online presence, SM continues to redefine shopping experience to reach and serve more customers. For more information follow SM Bulacan Malls on Facebook and Instagram.

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